99xbd Terms and Conditions

1. General Terms & Conditions

These Terms & Conditions form a legal agreement between the 99xbd platform and its users. 99xbd is an online betting and gaming platform serving users in Bangladesh and other countries.

99xbd reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

• These Terms & Conditions are available in both English and Bengali; in the event of any dispute, the English version shall prevail.
• 99xbd reserves the right to suspend or discontinue its services at any time without prior notice.
• If these terms conflict with the laws of your local jurisdiction, you may not use the platform.

2. Account Registration & Eligibility

You must be 18 years of age or older to register on 99xbd. Use of this platform by minors is strictly prohibited. All information provided at registration must be truthful, accurate, and up to date.

Account Creation Terms

• Each person may register only one account. If multiple accounts are found, all of them will be suspended.
• You must provide your correct name, date of birth, address, and payment details at the time of registration.
• Keeping your account password confidential is entirely your responsibility.
• Withdrawals may be restricted if KYC (Know Your Customer) verification has not been completed.
• Accounts registered with false information will be suspended and deposited funds may be forfeited.

3. Deposit & Withdrawal Policy

Deposits and withdrawals on 99xbd are available via bKash, Nagad, Rocket, and USDT. Every transaction is secured with SSL encryption. Deposits are typically credited to your account instantly.

• Withdrawal requests are processed within 24 hours; 99xbd is not responsible for delays caused by banking or mobile banking systems.
• Withdrawals must be made through the same method used for the deposit — withdrawals via a different method are not permitted.
• For unusual or suspicious transactions, 99xbd may request additional information for verification purposes.
• Accounts may be frozen if money laundering or fraud is suspected.

4. Bonus & Promotion Terms

99xbd regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be met. Please read the relevant terms carefully before claiming any bonus.

Wagering Requirements

Most bonuses come with wagering requirements. For example, a BDT 1,000 bonus with a 10x wagering requirement means you must bet BDT 10,000 before making a withdrawal.

• Withdrawals cannot be made directly from bonus balance; withdrawal is only possible after the wagering requirements have been met.
• Some games may not count toward bonus wagering — please check the individual game details.
• Multiple bonuses cannot be active at the same time.
• 99xbd reserves the right to cancel bonuses if abuse is suspected.
• Bonus offers have an expiry date; any unused bonus will be automatically cancelled once it expires.

5. Betting Rules

Certain rules apply when placing bets on 99xbd. The outcome of each bet is determined by the actual result of the relevant event or game. The decision of 99xbd is final.

Sports Betting

• Once a bet is confirmed, it cannot be cancelled.
• If an event is cancelled for any reason before the match starts, the bet amount will be refunded.
• 99xbd is not responsible for missed bets in live betting caused by internet disconnection.
• If odds change, the odds at the time the bet was confirmed will apply.

Casino & Games

• All casino games use RNG (Random Number Generator) technology — results are completely random.
• If a round is incomplete due to a technical error, the bet will be voided and the amount refunded.
• Any winnings obtained by exploiting a game software bug will be voided.

6. Account Suspension & Closure Policy

99xbd may temporarily suspend or permanently close an account for any of the following reasons:

• Registration with False or Misleading Information
• Multiple Account Usage
• Bonus Abuse or Fraudulent Activity
• Money Laundering or Illegal Financial Transactions
• Attempting to Breach Platform Security
• Harassing or disrespecting other users

If a valid balance exists at the time of account closure, it will be returned after verification is completed. However, balances may be forfeited in cases of fraudulent activity.

7. Privacy & Data Protection

99xbd takes the protection of your personal information extremely seriously. To read our full Privacy Policy, Privacy Policy View the page.

• Your information is never sold to third parties.
• Payment information is fully encrypted and stored on secure servers.
• Information may be disclosed to legal authorities when required.
• Even after account closure, certain information may be retained for a specified period in order to meet legal obligations.

8. Responsible Gaming

99xbd believes gaming should be a form of entertainment, not a source of addiction. That's why we provide responsible gaming tools to help you stay in control of your play.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a break for anywhere from 24 hours to 6 weeks.
• Reality Check: Receive periodic reminders about your time spent playing.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

9. Dispute Resolution

If you have a complaint, please contact our customer support team first. The support team will aim to respond within 72 hours.

• Instant support is available via live chat.
• Detailed complaints can be submitted via email.
• If a resolution cannot be reached through support, independent mediation is available.
• The decision of 99xbd shall be final and binding in all matters.

10. Limitation of Liability

99xbd accepts no liability for the following:

• Any bets or games lost due to an internet connection failure.
• Transaction delays or failures caused by third-party payment gateways.
• Any loss caused by issues with your device or software.
• Service unavailability due to unexpected server downtime or scheduled maintenance.
• Any loss resulting from sharing your account details with a third party.